Privacy Policy

Effective Date: 10 January 2026
Last Updated: 17 September 2026

Sachu Technologies (“Sachu Technologies”, “Sachu”, “we”, “us”, or “our”) respects the privacy of visitors, customers, prospective customers, business partners, and other users of our website.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit sachu.in, submit an enquiry, contact us, request information about our services, or otherwise interact with us.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you contact Sachu Technologies, submit a website form, request a quotation, enquire about a service, or communicate with our team.

This information may include:

• Name

• Company or organization name

• Job title or designation

• Email address

• Telephone or mobile number

• City, state, or location

• Service requirements

• Site or project information

• Information entered into enquiry or contact forms

• Documents, photographs, specifications, or other files you choose to provide

• Communications exchanged with our team

• Any other information you voluntarily provide

Please avoid submitting sensitive personal information that is not necessary for your enquiry.

2. Information Collected Automatically

When you access our website, certain technical information may be collected automatically by our website, hosting provider, security services, analytics technologies, or similar tools.

Depending on the technologies enabled on the website, this information may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Referring website or source

• Pages visited

• Date and time of access

• Approximate geographic location derived from an IP address

• Website interactions

• Session and traffic information

• Cookie or similar technology identifiers

• Technical and security logs

We may use this information to operate the website, understand website usage, diagnose technical problems, improve performance, prevent abuse, and maintain security.

3. How We Use Your Information

Sachu Technologies may process collected information for legitimate business and operational purposes, including to:

• Respond to enquiries and requests

• Provide information about our services

• Prepare quotations or proposals

• Communicate about requested inspections, testing, audits, or related services

• Understand customer and project requirements

• Schedule discussions, visits, inspections, or service activities

• Provide customer support

• Maintain business and enquiry records

• Improve our website and services

• Measure website performance and usage

• Diagnose website or technical issues

• Protect our website against spam, fraud, misuse, and security threats

• Comply with applicable legal, regulatory, accounting, and contractual requirements

• Establish, exercise, or defend legal claims where necessary

Where required by applicable law, we will rely on an appropriate legal basis or obtain consent before processing personal information for a particular purpose.

4. Enquiry and Contact Forms

When you submit an enquiry or contact form through our website, we may collect the information entered into that form.

We use this information primarily to understand your requirements and respond to your enquiry.

Submitting a form does not automatically create a contractual relationship between you and Sachu Technologies. Any services, commercial terms, technical scope, pricing, or commitments will be governed by the relevant quotation, proposal, purchase order, agreement, or other applicable business document.

5. Business Communications

If you contact Sachu Technologies regarding our services, we may use the contact information you provide to respond and to conduct relevant follow-up communication regarding your enquiry.

Where permitted by applicable law, we may also contact existing customers or business contacts regarding related services or business matters.

You may ask us to stop non-essential promotional communications at any time by contacting us using the details provided below.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, maintain security, understand website traffic, or measure website performance.

Cookies are small data files stored on or accessed through your device when you visit certain websites.

Cookies may include:

Essential Cookies: Required for website functionality, security, forms, or other core features.

Analytics Cookies: Used to understand how visitors interact with our website, such as pages viewed and general usage patterns.

Preference Cookies: Used to remember certain website choices or settings.

Third-Party Cookies: Certain third-party services integrated into the website may set their own cookies or similar identifiers.

Where consent is required by applicable law, non-essential cookies should be used only after the required consent has been obtained.

You can also manage or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.

7. Analytics and Third-Party Services

Sachu Technologies may use third-party services to support website hosting, security, analytics, communications, forms, maps, embedded content, spam prevention, or other website functions.

Depending on the services enabled on our website, these providers may process technical or personal information according to their respective privacy policies and contractual arrangements.

Third-party services may operate infrastructure outside India. As a result, information processed through these services may be transferred to or processed in other countries, subject to applicable legal requirements and safeguards.

8. WhatsApp and External Communication Platforms

Our website may provide links or buttons that allow visitors to communicate with Sachu Technologies through WhatsApp or other third-party communication platforms.

If you choose to communicate through a third-party platform, your use of that service is also subject to the privacy terms and policies of the relevant provider.

Sachu Technologies does not control how independent third-party platforms collect or process information through their own services.

9. External Links

Our website may contain links to third-party websites or online services.

Once you leave our website, the privacy practices of the external website or service will apply. Sachu Technologies is not responsible for the privacy practices, security, availability, or content of independent third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. How We Share Information

Sachu Technologies does not sell personal information as a normal part of its business operations.

We may disclose information when reasonably necessary to:

• Website hosting and infrastructure providers

• IT and website maintenance providers

• Email and communication service providers

• Website security and anti-spam providers

• Analytics or measurement providers

• Professional advisers such as accountants, auditors, consultants, or legal advisers

• Contractors or service providers supporting our operations

• Government, regulatory, judicial, or law-enforcement authorities where disclosure is legally required

• Other parties where necessary to protect our legal rights or respond to lawful proceedings

Service providers should receive only the information reasonably necessary to perform their relevant functions, subject to applicable contractual and legal requirements.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required for legitimate business, contractual, tax, accounting, dispute-resolution, security, or legal purposes.

Retention periods may vary depending on the type of information and the nature of the relationship.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable technical, backup, and legal requirements.

12. Data Security

Sachu Technologies takes reasonable administrative, organizational, and technical measures intended to protect information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

These measures may include access controls, website security measures, secure hosting practices, software updates, backups, and restricted access to business information where appropriate.

However, no website, electronic transmission, storage system, or internet-based communication method can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

13. Your Privacy Rights

Depending on the laws applicable to you and the circumstances of processing, you may have rights relating to your personal information.

These may include the ability to:

• Request information about how your personal information is processed

• Request access to eligible personal information

• Request correction of inaccurate or incomplete information

• Request deletion or erasure where legally applicable

• Withdraw consent where processing is based on consent

• Raise concerns regarding the handling of your personal information

• Exercise other rights available under applicable data-protection law

Certain requests may be subject to legal exceptions, identity verification, record-retention obligations, contractual requirements, or other lawful grounds.

To submit a privacy-related request, contact us using the details in the “Contact Us” section below.

14. Children’s Privacy

Our website and industrial services are intended primarily for businesses, organizations, professionals, and adult users.

Sachu Technologies does not intentionally design its services to collect personal information from children.

If we become aware that personal information relating to a child has been collected in circumstances where it should not have been collected, we will take appropriate steps in accordance with applicable law.

15. International Data Processing

Some website hosting, cloud, analytics, communication, security, or technology providers may process information using infrastructure located outside India.

Where personal information is transferred internationally, we will seek to handle such transfers in accordance with applicable data-protection requirements and any safeguards required by law.

16. Compliance With Applicable Law

Sachu Technologies seeks to process personal information in accordance with applicable privacy and data-protection requirements in India.

Where relevant to our processing activities, this may include requirements under the Digital Personal Data Protection Act, 2023, associated rules and other applicable Indian laws, as amended or brought into force from time to time.

The specific legal obligations applicable to a particular processing activity may depend on the nature of the information, purpose of processing, applicable rules, and other circumstances.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technologies, services, or applicable legal requirements.

When we make changes, we may revise the “Last Updated” date at the beginning of this Privacy Policy.

We encourage visitors to review this page periodically.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, you may contact:

Sachu Technologies
Website: sachu.in
Email: info@sachu.in
India

For privacy-related requests, please include sufficient information for us to understand and appropriately respond to your request.

Sachu Technologies — Privacy Policy
Effective Date: 17 September 2026